Hear from Our Customers
Your customers still show up. Your employees still get to work. Your deliveries still arrive on schedule.
When other businesses shut down because their parking lots are impassable, yours stays operational. That’s the difference between hoping your snow removal contractor shows up and knowing they will.
Long Island’s weather doesn’t follow a schedule, and neither do we. Our crews monitor forecasts around the clock and deploy before the first flake hits your property. By the time your first employee arrives, your lot is already clear and safe.
Rolling Hills Property Services has been handling Long Island’s unpredictable winters for years. We know that a nor’easter can dump two feet overnight, or an ice storm can make a half-inch of snow treacherous.
Our crews live in Suffolk County. We understand that Port Jefferson’s coastal location creates unique challenges – lake effect snow, rapid temperature swings, and the way salt air affects ice formation.
When you call Rolling Hills, you’re working with people who’ve been plowing these same roads and lots through countless storms. We’re licensed, insured, and equipped with professional-grade plows and spreaders that handle everything from light dustings to major blizzards.
Before storm season starts, Rolling Hills visits your property to map out the most efficient plowing route. We identify priority areas like fire lanes and handicap spaces that need immediate attention.
When snow is forecast, our crews pre-treat your lot with ice melt to prevent bonding. As snow accumulates, we begin plowing at predetermined trigger depths – usually 2-3 inches for most commercial properties.
During active storms, we return as needed to keep pathways clear. After the storm passes, we perform a final cleanup, ensuring all areas are accessible and properly treated with ice melt for safety. You receive updates throughout the process so you know exactly when your property is ready for business.
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Rolling Hills provides full-service commercial snow removal including plowing, ice control, and snow hauling when needed. Our service covers parking lots, walkways, loading docks, and emergency access routes.
Port Jefferson’s proximity to the Long Island Sound means properties face unique challenges. Lake effect snow can create uneven accumulation across a single lot. Coastal winds pile snow into drifts that block entrances. Our local experience means we anticipate these patterns and adjust our approach accordingly.
Each property receives customized service based on its specific needs. Medical facilities get priority scheduling. Restaurants need early morning service before opening. Retail centers require ongoing maintenance during business hours. We adapt our timing and approach to keep your specific type of business running smoothly.
Rolling Hills begins plowing when snow reaches 2-3 inches, depending on your property’s needs and our pre-storm agreement. We don’t wait for storms to end – we maintain your lot throughout the event.
For most commercial properties, the first plow happens within 2-4 hours of reaching trigger depth. High-priority locations like medical facilities or 24-hour businesses get faster response times. Our crews monitor weather forecasts constantly and pre-position equipment when storms approach, so we’re already moving when snow starts accumulating instead of scrambling to get organized.
Rolling Hills maintains backup equipment and crews specifically for this scenario. We’ve been operating in Suffolk County long enough to know that equipment breaks and crews get stuck.
Our fleet includes multiple plows and spreaders, so if one truck has mechanical issues, another takes its place. We also have agreements with other local contractors who can step in during extreme weather events. Most importantly, we communicate proactively – if there’s any delay, you’ll know immediately, not after your employees start calling asking why the lot isn’t plowed.
Ice control starts before the storm with pre-treatment of your lot using rock salt or ice melt, depending on expected temperatures. During and after snow removal, we apply additional ice melt to prevent refreezing.
Walkways and building entrances get special attention because that’s where slip-and-fall liability is highest. We use ice melt specifically designed for pedestrian areas – it’s more expensive than rock salt but works at lower temperatures and won’t damage concrete. We also return the morning after storms to check for overnight refreezing and re-treat areas as needed.
Rolling Hills offers transparent seasonal contracts that cover plowing, ice control, and walkway treatment. No surprise fees, no per-visit charges that add up when Long Island gets hit with multiple storms in a week.
Seasonal pricing includes unlimited plowing visits, pre-storm ice treatment, post-storm cleanup, and walkway maintenance. The only additional charges are for services outside normal scope – like hauling snow off-site if accumulation becomes extreme, or treating areas not included in the original property map. We discuss all potential extras upfront during the site visit, so there are never surprises on your invoice.
Rolling Hills operates 24/7 during active snow events. Storms don’t follow business hours, and neither do we. Weekend blizzards get the same response as weekday snow.
Many commercial clients actually prefer overnight service – they’d rather have our crews work while the business is closed, so the lot is clean and safe when employees and customers arrive. We schedule around your preferences and business hours. Restaurants might need service before 5 AM opening. Retail centers might prefer service after closing. We adapt our timing to minimize disruption to your operations.
Rolling Hills typically books commercial contracts by November 1st, though we sometimes accept new clients later if capacity allows. Early booking guarantees your spot and locks in seasonal pricing.
The site visit and contract signing process takes about two weeks. We need time to visit your property, map out the plowing strategy, and add you to our route planning. Properties that wait until the first snow forecast often find themselves scrambling for coverage or paying premium rates for emergency service. The smart move is calling in October to ensure your winter maintenance is handled before you need it.
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